Case Studies

What Managed Location Work Looks Like in Practice

Published cases across Europe, Asia and North America. Each one names the metric it reports and the period it covers.

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How we work

Different markets. Different starting points. Different opportunities.

Every location starts from a different place. We look at current visibility, how customers are searching and what is happening in that local market first — then focus the work on the opportunities that matter most for that business.

Featured case studies

Three operating realities, in full.

01 Bangkok, Thailand

HIDE by Bangkok

Performance + reputation

+61.3% Google Business Profile CTR Q1 2026 vs Q1 2025

Turning local visibility into more customer action

HIDE combines ongoing Google Business Profile optimization, local visibility work and active review operations. The case pairs year-over-year profile performance with the reputation the profile carries today.

What the case shows

5.0 current Google rating
1,000+ current Google reviews
Human review response and recovery process

Read HIDE case study

02 Florida & Utah, United States

Harrison Hotel + Zermatt Utah Resort & Spa

Multi-property hospitality

+67% Call clicks Harrison Hotel

Two starting points, one focus on high-intent hotel demand

Harrison Hotel in Florida and Zermatt Utah Resort & Spa in Utah are two separate properties with two different starting points. Harrison accelerated an already fluctuating baseline, while Zermatt first stabilized more than a year of decline. The case focuses on directly observed website clicks, calls and search visibility rather than modeled revenue assumptions.

What the case shows

Harrison Hotel (Florida): call clicks +67.0% during active optimization
Harrison Hotel (Florida): website clicks +39.2%
Zermatt Utah Resort & Spa (Utah): website clicks and calls returned to growth in May
Public proof excludes modeled booking revenue and assumed CAC

Read hospitality case study

03 Vienna, Austria

Study Point

Local visibility + direct enquiries

+123% Calls May–July 2026 vs May–July 2025

From local visibility to direct enquiries

The profile was shown more often, more people opened the website, and more people called. Calls are counted as profile actions, not as enrolments or revenue.

What the case shows

+65% impressions · +43% website clicks · +2.5% direction requests
‘English Nachhilfe Wien’ search visibility: +126%
Calls reported as enquiries, not as customers

Read Study Point case study

Case library

More published results.

Massage Studio 012 Požarevac, Serbia +100% Website clicks

Growth across each measured step of local discovery.

View case Liliac Lodge Batoș, Romania +300% Overall engagement rate

Stronger engagement, with more website clicks and direction requests.

View case Kiki Party Bar Vienna, Austria +57% Direction requests

Month-over-month growth in local discovery, with impressions +52.2%.

View case Liliac Winery Batoș, Romania +135% Attraction-related search visibility

Stronger discovery around destination and branded search.

View case Aesthetic Space Munich Munich, Germany +52.4% Impressions

More visibility for an hourly studio rental, with call clicks 4 → 21.

View case Smart Parking Bucharest, Romania +32.3% Direction requests

More discovery turning into navigation intent, with engagement +36.4%.

View case

From proof to your operating model

The right setup depends on what your team needs someone else to own.

MapsExperts can run the operation as a Managed Service, give your internal team direct Platform access, or split responsibilities through a Hybrid model.

Looking for network-scale work? A 600+ location retail network and a banking and financial services engagement are summarized in Location Operations

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